Garage Builders Augusta takes the details you give us seriously, and this page sets out how we handle them. It covers what this website collects, how we use it, who else touches it, and the follow-up calls, texts and emails a request can lead to.

Who We Are

Garage Builders Augusta builds detached and attached garages for homes in Augusta, Maine and the surrounding towns within 15 miles. This website is how homeowners send us garage project requests, and its forms deliver those requests straight to us for follow-up.

Information We Collect

Our estimate quiz and contact form ask for a few things, and we store whatever you type into them.

Contact details: your name, phone number and email address.
Project details: your town or project address, the kind of garage you want, your timing, a budget range and any notes you add.
Submission details: the state of the consent box, which page the form sat on, and when it reached us.

Beyond the forms, we keep our own notes from our conversations with you and from any visit to your property. If you go ahead with a garage, the drawings, written price, contract and invoices are added to that file.

Like any website, ours is served by a host that logs basic technical data with each page request, such as an IP address, a browser type and a timestamp.

How We Use Your Information

Your details are used for three purposes:

answering your request, booking a visit to your lot and preparing drawings and a written price
building your garage if you hire us, including the permit application, scheduling, progress updates and billing
sending the calls, texts and emails you agreed to receive about your project

Your details are never used to market unrelated products to you. We never sell or rent them to data brokers or list sellers.

Where Your Information Goes

Only a handful of outside services ever handle your information, and they do so solely to provide their service to us.

Our customer relationship management system (CRM). Each form on this site delivers your entries to our CRM. It keeps your details and a record of our back-and-forth with you, and we contact you through it by phone, text and email.
Our website host. Cloudflare serves the pages of this website and sees the routine technical data that travels with every web request.
Maps. Town maps on this site pull their map images from OpenStreetMap, and our contact page includes an embedded Google Map. Loading either map shares your IP address with that provider.

Referrals. Sometimes we cannot take on a project. If that happens and you agree to be introduced to another garage builder or a contractor matching service, we pass along your contact and project details so they can reach you, and we never do this without your agreement.

A court order, a subpoena or another legal requirement can also oblige us to release information. We may release it as well where needed to protect our rights, our customers or the public.

Text Messages and Phone Calls

Each lead form on this site includes a consent box that starts out unchecked. Checking it means you agree to this statement:

"I agree that Garage Builders Augusta may contact me about this project at the number and email above, including by automated technology, SMS and email. Consent is not a condition of any purchase."

Texts from us are about your request, scheduling and reminders for a site visit, and progress on your garage. Message frequency varies, and message and data rates may apply.

Text STOP at any time and our texts end; a final text confirms you are unsubscribed.
Text HELP for assistance, or use the phone number or email address listed on this website.
Carriers are not liable for delayed or undelivered messages.

Third parties never receive your mobile number from us for their own marketing. Your text opt-in and consent records stay with us and are never passed to third parties.

Calls, texts and emails all stop whenever you ask. Text STOP, say so on a call, or write to the email address listed on this website.

Cookies and Analytics

No advertising cookies run on this website, and no analytics tool is installed on it today. If we later add a privacy-respecting analytics tool to count visits and see which pages help people, this policy will be updated to name it and describe any cookies it sets.

The Google Map embedded on our contact page can place its own cookies, which Google's privacy policy covers. Your browser settings let you block or clear cookies, and every page here works without them.

How Long We Keep Information

Request records stay with us while we answer you and follow up on your garage. Customer records can be held longer because the contract, tax rules and legal record-keeping require it.

How We Protect Your Information

Your information lives with the service providers named above, and access to it is limited. Even so, no online system can be guaranteed safe from every breach.

Maine's data breach notification law sets out when and how we must tell you if a breach exposes your personal information, and we will follow it.

Your Rights and Requests

You are free to ask us to:

show you the personal information we have on file about you
fix any details that are wrong or out of date
erase your information, except where a signed contract or the law requires us to keep it

Email the address listed on this website or call the number shown here to make a request. Before acting on it, we may ask you to confirm who you are.

Children's Privacy

Our website is built for adults who are planning a garage. We do not set out to collect information from anyone under 18, and if we find we have, we delete it.

Links to Other Websites

Some of our pages link out to public resources, including town websites and the federal flood map. What happens to your data on those websites is governed by their own policies, not this one.

Changes to This Privacy Policy

Changes to our tools or to the law may lead us to revise this policy. Whatever is posted on this page, with its updated date, is the version in force.

How to Contact Us About Privacy

Questions about privacy can go to Garage Builders Augusta by phone or email, using the details listed on this website, or through our contact page.